CROWD, CRISIS MANAGEMENT AND HUMAN BEHAVIOUR

 

PURPOSE

The purpose of this procedure is to meet the mandatory minimum requirements for the  training of masters, officers, ratings and other personnel on ro-ro passenger ships and on passenger ships other than ro-ro passenger ships in Regulation V/2, pa,4, 5 and 6 and regulation V/3, pa. 4, 5 and 6 and specified in the STCW Code Sections A-V/2 and A-V/3, pa. 1, 2 and 3.

OBJECTIVE

Crowd Management and Safety Training on Passenger Ships other than

Ro-ro Passenger Ships

 

This course covers four specific areas of training for personnel having particular duties and responsibilities:

* Introduction to STCW 95

 

* Crowd management training is required for masters, officers, ratings or and other personnel who are designated on muster lists to assist passengers in emergency situations. (Reg. V/3, Section A-V/3 pa.1 of the STCW Code.)

*  Familiarization training is required for masters, officers and other personnel on board passenger vessels who shall at least ensure attainment of the abilities that are appropriate to the capacity to be filled and the duties and responsibilities to be taken up. (Reg. V/3 pa.5, Section A-V/3 pa.2 of the STCW Code.)

* Safety training is required for all personnel on board on board passenger vessels who provide a direct service to passengers in passenger spaces on board, e.g. bar, restaurant, catering department, and shop staff. (Reg. v/3 pa.6, Section A-V/3 pa.3 of the STCW Code.)

A trainee successfully completing this training will be able to;

* Control a crowd in an emergency situation on board

* Locate essential safety and emergency equipment on board

* Communicate effectively with passengers during an emergency

* Demonstrate the use of personal life-saving appliances

* Comply with the ship’s safety and emergency procedures

 

Duration: Three (3) days or 18 contact hours

Tuition: US$250.00/person (Group size of 10 or more)